FAQ

Here you will find answers to frequently asked questions by traders.

Main Questions

What is Digital Trading options?

An option represents a financial agreement derived from an underlying asset, such as stocks, currency pairs, or commodities.

A digital option, a specific type of option, aims to capitalize on price fluctuations of these assets over a defined period. Depending on the terms agreed upon by both parties, a digital option either delivers a predetermined profit (the difference between the transaction income and the asset price) or results in a loss (equivalent to the asset cost). Since a digital option is acquired beforehand at a fixed price, both potential profit and loss amounts are known prior to the transaction.

Another characteristic of digital options is their time-bound nature. Each option has an expiry or execution time. Irrespective of whether the underlying asset’s price rises or falls, a successful digital option guarantees a fixed payout. Consequently, risks are confined solely to the purchase price of the option.

 

What types of digital options are there?

When engaging in options trading, selecting an underlying asset forms the core of the transaction. Your prediction revolves around the performance of this chosen asset. In essence, when purchasing a digital contract, you are speculating on the price movements of this specific underlying asset. The underlying asset refers to the item whose price dictates the terms of the transaction. Typically, popular market products serve as underlying assets for digital options, falling into four main categories:

1. Securities (stocks of global companies),
2. Currency pairs (such as EUR/USD, GBP/USD, etc.),
3. Commodities and precious metals (like oil, gold, etc.),
4. Indices (including S&P 500, Dow Jones, the dollar index, etc.).

There is no definitive choice for an ideal underlying asset. Your decision should be guided by your understanding, intuition, and various analytical insights.

What is the essence of Digital Trading?

A digital option represents the most basic type of derivative financial instrument. Profitability in the digital options market hinges not on pinpointing the exact market price the asset might achieve, but rather on predicting whether the asset’s price will increase or decrease by the contract’s expiration. The unique feature of such options is that the magnitude of the asset’s price movement is inconsequential—from a hundred points to just one—during the trade’s execution until its conclusion. Your sole task is to forecast the direction of price movement. If your prediction is accurate, you earn a fixed income irrespective of the extent of the price fluctuation.

How to learn to earn faster in the Digital options market?

In the digital options market, achieving profit hinges on accurately forecasting the price movement direction of your selected asset (either up or down). Consistent earnings require developing personalized trading strategies that maximize the number of correct forecasts and adhering to these strategies to mitigate risks through diversification.

To refine strategies and explore diversification opportunities, monitoring the market and analyzing analytical and statistical data from diverse sources (such as internet resources, expert insights, and analysts’ reports) is crucial. The company’s website provides additional diversification options and valuable information in this regard.

By what means does the company pay out profits to the client in the event of a successful trade?

The company profits in tandem with its clients, making it crucial that profitable trades far exceed losing ones. This is because the company earns a percentage from successful trading strategies executed by clients. Moreover, client trades contribute to the company’s total trading volume, which benefits brokers or exchanges. These entities are integrated into a liquidity provider network, thereby enhancing overall market liquidity.

Can I close my account? How can I do it?

You have the option to delete your account from the Personal Cabinet by clicking on the “Delete Account” button located at the bottom of your profile page.

What is the expiration period of a trade?

The expiration period refers to the duration after which the trade concludes automatically, and outcomes are determined. In Digital options trading, you have the flexibility to select the execution time yourself (whether it’s 1 minute, 2 hours, a month, etc.).

What is a trading platform and what is it used for?

A trading platform is software that enables users to conduct transactions using various financial instruments. It also grants access to real-time market data, quotes, information about Company activities, and more.

What are the possible outcomes of a completed transaction?

In the Digital options market, there are three possible outcomes:

1. If your prediction about the direction of the underlying asset’s price movement is accurate, you will earn a profit.

2. If your prediction is wrong at the time of option expiration, your losses will be limited to the initial investment amount (you can only lose what you invested).

3. If the outcome of the trade is neutral (the price of the underlying asset remains unchanged and the option is executed at the purchase price), you will receive a refund of your initial investment.

Do I need to download the program to my computer or smartphone?

No, it’s not required. All you need to do is register on the Company’s website by completing the provided form and create your personal account.

In what currency is the account opened? Can the client's account currency be changed?

By default, your trading account is set up in US dollars. Nevertheless, if you wish, you have the flexibility to switch the account currency whenever you choose. The available currency options can be viewed on your profile page within your personal account.

Is there a minimum amount set that I can deposit when registering an account?

One of the benefits of the Company’s trading platform is the option to begin trading with a modest sum. You are not required to deposit substantial amounts into your account. The minimum deposit required is only 10 US dollars.

Financial Matters

What determines the size of the profit?

Several elements can influence your profitability:

1. The market liquidity of the chosen asset plays a crucial role. Higher demand for an asset typically correlates with increased profit potential.
2. The timing of your trades is important; asset liquidity often fluctuates throughout the day, affecting potential profits.
3. Brokerage fees imposed by the company can impact your overall profitability.
4. Market dynamics, including economic events or fluctuations in financial assets, can also influence your profit margins significantly.

How can I calculate the profit from a trade?

You don’t have to manually calculate your earnings. In Digital Trading, profit is predetermined as a fixed percentage of the option’s value, irrespective of how much the asset’s price fluctuates. For instance, whether the price changes by 1 point or 100 points in your predicted direction, you’ll receive 90% of the option’s value. Here’s how you can determine your profit:

1. Select the asset underlying your option.
2. Specify the purchase price of the option.
3. Set the trade duration.

After these steps, the platform will automatically display the exact profit percentage for correct predictions. Profits can reach up to 98% of your investment. The fixed profitability of Digital options is established immediately upon purchase, ensuring no unexpected reductions in percentage upon trade closure. Upon trade closure, your account balance will automatically reflect this profit increase.

What is the minimum deposit amount?

The trading platform provided by the Company allows you to begin trading with a small initial investment, as there is no requirement to deposit large sums. You can start trading with just $10 USD, making it accessible for those who prefer to start with a modest amount.

How to withdraw funds from the account?

Withdrawing funds from your account is straightforward and is managed directly through your personal account. The same method you used to deposit funds, as outlined in the “How can I deposit funds?” section, will be used for withdrawals. For instance, if you deposited funds using the Visa system, withdrawals will also be processed through Visa. In cases involving substantial withdrawals, the company may request verification (at its discretion), underscoring the importance of registering the account in your name to validate your ownership rights whenever necessary.

Is there a commission for depositing or withdrawing funds from the account?

No, the company does not impose any extra fees for depositing or withdrawing funds. However, it’s important to note that payment systems may levy their own commissions and utilize their own currency conversion rates.

Do I need to deposit funds into the trading platform, and how often should I do this?

To begin trading digital options, you must first create a personal account. When engaging in actual trades, you’ll need to deposit funds into your account to purchase the desired options. Alternatively, you can opt to practice trading without using real money through the company’s demo account. This free account is designed for getting acquainted with the trading platform’s features. It allows you to execute simulated trades with digital options, gain insights into trading fundamentals, experiment with various strategies, and evaluate your instincts.

How can I replenish my account?

It’s a straightforward process that can be completed in just a few minutes. Here’s a step-by-step guide:

1. Open the transaction window and locate the green “Replenish” button at the top right corner of the tab. Alternatively, you can access the “Replenish” option through your Personal Account by clicking on the corresponding button in your account profile.

2. Select your preferred method for depositing funds. The company offers a variety of convenient options, all accessible through your Personal Account.

3. Specify the currency for your deposit and confirm the account currency.

4. Enter the desired deposit amount.

5. Complete the provided form by entering the required payment details.

6. Proceed to make the payment.

How long does it take to withdraw funds?

Typically, withdrawals of funds are processed within a timeframe ranging from one to five days upon receipt of the request from the client, depending on the workload of the processing system. The company strives to handle withdrawal requests promptly, often aiming to process them on the same day they are submitted by the client.

What is the minimum withdrawal amount?

The smallest amount you can withdraw is $10 for most payment systems. However, for cryptocurrencies, the minimum withdrawal starts at $50 (and may vary for specific currencies like Bitcoin).

Are any documents needed to withdraw funds?

Typically, no additional documents are needed for fund withdrawals. However, the Company may request verification of personal information using specific documents at its discretion. This measure is generally aimed at preventing illegal activities, fraud, and unauthorized fund usage. The documentation required is minimal, and the process of providing it is usually straightforward and does not require much time or effort.

Registration and Verification

What information is needed to register on the company's website?

To begin earning through binary options, you must first create a trading account by registering on the Company’s website. Registering is straightforward and quick. You’ll need to complete a registration form with basic details: your name in Russian, a valid email address, a phone number including the country code, and establish a secure password for login. Once the form is completed, you’ll be presented with different methods to fund your trading account.

Can I provide someone else's (fake) information when registering on the website?

No, clients are required to independently register on the Company’s website, ensuring they provide accurate and complete information in the registration form and maintain its accuracy. In cases where identity verification is necessary, the Company may request specific documents or arrange for an in-person meeting with the client. If discrepancies are found between the information provided during registration and the submitted documents, the account may be subject to suspension or closure.

How can I tell if I need to verify my account?

If verification is necessary, you will be notified via email and/or SMS. It’s crucial to emphasize that the Company solely relies on the information you provide during registration, underscoring the importance of accuracy and currency of the information provided.

How long does the verification process take?

The Company will process the requested documents within a maximum of 5 (five) business days from the date of receipt.

I entered incorrect data, how can I correct it?

Initially, reach out to support via the company’s website, and subsequently update your profile.

What is an account verification?

Verification involves confirming the client’s identity by submitting additional documents to the Company. The process is straightforward and involves a minimal set of documents. For instance, the Company might ask for a color copy of the client’s passport first page with their photo, a personal photo for identification purposes, and proof of address registration or residency. If complete identification and confirmation of the provided information are not possible, additional documents may be requested. Once electronic copies of the documents are submitted, the client will need to await verification of the information provided.

How will I know if I have successfully completed verification?

You will receive notification via email and/or SMS once your account verification process is finished, enabling you to begin trading on the company’s platform.

We recognize that you may have inquiries regarding the use of our platform, and our aim is to offer you swift and transparent responses. Our FAQ section serves as your dependable guide, enabling you to find solutions efficiently and enhancing your overall trading experience.